Published · 15 min read

LinkedIn CRM: 8 Tools Compared, and When You Need One

What each kind of LinkedIn CRM does with your messages, eight tools with prices checked in October 2026, and a LinkedIn inbox run like a CRM on real screens.

Thomas Bonfils
Cofounder, Sendable
LinkedIn CRM: 8 Tools Compared, and When You Need One

Summarize this article with AI

TL;DR

  • LinkedIn sells no CRM: Sales Navigator syncs with HubSpot, Microsoft Dynamics 365, Oracle Sales and Salesforce, but only on its Advanced Plus tier, which is priced on request.
  • What is sold as a LinkedIn CRM is one of four things: a LinkedIn inbox with labels and reminders, a CRM built around LinkedIn, a browser extension that saves profiles into your CRM, or a regular CRM with the Sales Navigator integration.
  • If your deals happen in LinkedIn messages, pick a tool that reads and answers those messages next to the person's record: Breakcold, Kondo, Sendable and LeadDelta do, HubSpot's Sales Navigator integration does not.
  • Among the tools that hold your LinkedIn conversations, prices checked in October 2026 run from $28 per user a month billed yearly (Kondo) to $99 a month (Breakcold), while the native route needs a HubSpot Sales Hub Professional seat plus a Sales Navigator Advanced Plus seat.
  • Until a second person answers your LinkedIn messages or replies start getting lost, LinkedIn's own inbox, Sales Navigator notes and a spreadsheet are enough.
On this page

A LinkedIn CRM keeps your LinkedIn conversations and the people behind them in one place, with notes, a stage and a reminder to follow up, which LinkedIn's own inbox does not give you. LinkedIn sells no CRM: Sales Navigator syncs with four CRMs, and only on its top tier. What you buy under the name is one of four things: a LinkedIn inbox with labels and reminders, a CRM built around LinkedIn, an extension that saves profiles into your CRM, or a regular CRM with the Sales Navigator integration.

My verdict: if your deals happen in LinkedIn messages, pick a tool that reads and answers those messages next to the person's record, such as Breakcold (with pipelines) or Kondo (on top of your current CRM). If your deals have amounts, several buyers and a close date, buy a real CRM such as HubSpot; LinkedIn will be one source in it. With a handful of live conversations, you need neither yet.

I am the cofounder of Sendable, a LinkedIn prospecting tool whose inbox overlaps with this category. It ranks third, by criteria stated before the list.

A note on prices. Every price comes from the vendor's pricing page, checked on October 29, 2026, in the vendor's currency, per user and per month unless noted. Sendable is billed in euros: at the European Central Bank rate of October 28, 2026 ($1.1133 per euro), €59 is about $66.

8 LinkedIn CRM tools compared, with prices

Prices checked in October 2026.

# Tool Best for Starting price Your LinkedIn messages in the tool One limit
1 Breakcold Deals that live in LinkedIn messages, with pipelines $99 a month (1 seat, 2 LinkedIn accounts) Yes: messages, InMails, invitations, Sales Navigator threads The most expensive here after the native route
2 Kondo A keyboard-first inbox on top of your CRM $35 a month, $28 billed yearly; CRM sync from $45 ($36 yearly) Yes, on your own LinkedIn session No pipeline of its own
3 Sendable Conversations that start from outreach, synced to Attio or HubSpot €59 (about $66) per LinkedIn account, €590 a year Yes, for every account of the team No deals; the price includes the outreach
4 LeadDelta Selling through your team's pooled networks $69.30, billed yearly Yes, in an AI inbox No pipeline named on its pricing page
5 folk A simple CRM with pipelines, filled as you browse $30 a month, $24 billed yearly Captured through its extension You still answer in LinkedIn
6 HubSpot with Sales Navigator Teams already on HubSpot Sales Hub Professional $90 to $100 per seat, $1,500 onboarding, plus Sales Navigator Advanced Plus InMails only, not saved to the timeline on their own No contact import from LinkedIn
7 Salesflare Founders who hate data entry $39 a month, $29 billed yearly No: its sidebar creates contacts LinkedIn is a source, not where you talk
8 Surfe Reps who live in Salesforce, HubSpot, Pipedrive or Copper Free for 1 contact a day; $49 a month or $39 yearly, plus a $29 CRM connector No: it adds profiles to your CRM You still pay for the CRM

What a LinkedIn CRM is, and whether LinkedIn has one

LinkedIn has no CRM. Sales Navigator is a prospecting tool, and "Integration between Sales Navigator and your CRM is only available for Sales Navigator Advanced Plus users" (LinkedIn Help). Every other LinkedIn CRM tool belongs to one of four kinds:

Kind What it does with LinkedIn Examples Weak at
LinkedIn inbox Reads and answers your messages with labels, reminders and shortcuts, then pushes people to your CRM Kondo, Sendable Deals and forecasting
CRM built around LinkedIn The same inbox plus contacts, fields and pipelines Breakcold, LeadDelta Reporting across email and calls
Extension into a CRM Saves the profile you are viewing as a contact Surfe, folk's folkX, Salesflare's sidebar The conversation stays in LinkedIn
CRM with Sales Navigator Shows LinkedIn data on records, sends InMail from them HubSpot, Salesforce, Microsoft Dynamics 365, Oracle Sales Cost, and your plain LinkedIn messages

The native route is narrow. LinkedIn's plans page says "CRM Sync is available with HubSpot, Microsoft Dynamics 365, Oracle Sales, and Salesforce", and Advanced Plus can "Log InMails, messages, notes, and Smart Links back to CRM". It has no published price: LinkedIn's compare plans page lists Core at $119.99 and Advanced at $159.99 per license a month, and says Advanced Plus pricing "is customized based on your sales team's size, CRM integration, and onboarding/training needs".

Outreach tools that send invitations for you show up under the same searches. None is a CRM; the one ranked here is ranked for its inbox.

Do you need a LinkedIn CRM yet?

Not with a handful of live conversations. LinkedIn lets you mark a conversation as unread, archive it and search your messages, and Sales Navigator adds notes and tags that "are only visible to you" (LinkedIn Help). A spreadsheet with the name, LinkedIn URL, stage and next step does the rest.

My rule: buy a LinkedIn CRM when LinkedIn's inbox starts losing deals, not before. That usually means one of these:

  1. A second person answers, and two people guess who owes a reply.
  2. A second LinkedIn account, and you switch browsers to read replies.
  3. Replies get buried: Tuesday's warm reply sits under twenty newer messages by Friday.
  4. You need to know where people came from: which post, campaign or signal.

If your deals have amounts, several stakeholders and a forecast, skip this category and buy a real CRM. What to automate in outbound and what to keep by hand is in my guide to outbound sales automation.

How I picked these tools

I took the tools the top results list most often, kept those whose official pages I could read today, and ranked them on four questions, in this order:

  1. Do your LinkedIn conversations live in the tool? You read and answer them next to the person's record. It is what LinkedIn's inbox does worst.
  2. Can you work the record? Notes, fields, a stage or status, and a task, reminder or snooze.
  3. Does it reach a CRM? It is one, or it pushes people and conversations into one.
  4. What does one seat cost? The published price breaks ties.

How each tool reaches LinkedIn is in every entry, because that is where the account risk sits.

Full disclosure: Sendable is the product I am building. It answers the first question as well as Breakcold and Kondo, but it has no deals or pipeline (Breakcold does), and Kondo syncs to more CRMs for less money.

1. Breakcold

Best for: a founder or small team whose deals live in LinkedIn messages and who wants pipelines in the same tool.

Its LinkedIn page says "LinkedIn DMs, InMails, connection requests and Sales Navigator threads all sync on their own and land on the right record. Reply from Breakcold, the prospect sees the message in LinkedIn." Around that inbox: contacts, fields, pipelines, a feed of your prospects' posts, AI reply drafts and an MCP server. It reaches LinkedIn through "a stable integration designed to keep your account safe, not through a scraper", and says no more.

Price (checked October 2026): on the pricing page, X1 is $99 a month with 1 seat and 2 connected accounts, X5 $199 with 5 of each; extra seats or accounts cost $10. Quarterly or yearly billing takes 10% or 20% off.

Limits: the pricing page says the 14-day trial takes a card, the LinkedIn page says "no credit card"; check at signup.

2. Kondo

Best for: a fast, keyboard-first LinkedIn inbox on top of the CRM you already have.

Kondo calls itself "Superhuman for DMs". Its LinkedIn page lists labels and split inboxes, snooze reminders that cancel if the person replies first, shortcuts, snippets, and CRM sync to "HubSpot, Salesforce, Attio, Clarify, Notion, or Google Sheets". It "layers on top of your existing LinkedIn session on your own computer and never automates sending".

Price (checked October 2026): on the pricing page, Basic is $35 a month or $28 billed yearly; Business, which adds CRM sync and the Sales Navigator inbox, $45 or $36. The page offers a 14-day full refund guarantee.

Limits: no contacts database or pipeline, and CRM sync only from Business.

3. Sendable

Best for: teams whose LinkedIn conversations start from outreach and who want every account's replies, labels and statuses in one inbox, synced to Attio or HubSpot.

This is the product I am building, so judge it on a trial. It finds people from LinkedIn signals, checks them against the customer you describe and sends the sequence you wrote. Replies land in a keyboard-first inbox with labels, snooze, shared drafts and a model that flags interested replies, and each person has a record with the signal that found them, their campaigns, notes and your fields (step by step below). You connect each account with its password or the Chrome extension, and Sendable keeps its own session to sync the inbox and send campaigns.

Price (checked October 2026): €59 a month per LinkedIn account (about $66), or €590 a year, with 500 credits a month for signals. The 7-day trial needs a card and includes 20 credits, one account and 3 signals.

Limits: no deals, pipeline board, tasks or email, and no extension that saves profiles while you browse. There is no inbox-only plan. The sync is one way, and HubSpot is a beta you ask for.

4. LeadDelta

Best for: teams that sell through their combined networks and want an AI inbox with tags, notes and tasks.

Its homepage offers to import every connection, yours and your team's, add leads from any profile or search with its sidebar, and "work every conversation from one AI inbox". Its pricing page adds "tags, notes, and tasks in one CRM", pooled networks to find who knows whom, and LinkedIn and email sequences, and says it "works alongside LinkedIn without risky automation or scraping".

Price (checked October 2026): Growth is $69.30 a month billed yearly ($831.60), with a 7-day trial and no card; no monthly price is shown.

Limits: no pipeline named on the pricing page, and a yearly commitment.

5. folk

Best for: small teams that want a simple CRM with pipelines and add people from LinkedIn as they browse.

folk's LinkedIn side is folkX, a Chrome extension. Its folkX page says it captures people "from LinkedIn, Sales Navigator, and all your favorite social channels", finds emails, and lets you "set tasks, create shared notes, and add people to your pipeline without leaving LinkedIn".

Price (checked October 2026): Standard is $30 a month or $24 billed yearly on the pricing page, LinkedIn extension included, with a two-week trial.

Limits: folk holds the record, not the conversation.

6. HubSpot with Sales Navigator

Best for: teams already on HubSpot Sales Hub Professional who want LinkedIn context on their records.

LinkedIn's own integration. HubSpot's help article says it shows "profile details, shared connections, and account updates" on records and sends InMails from them. Two sentences matter more: "It is not possible to import contacts from LinkedIn using the integration", and an InMail sent from HubSpot "will not automatically save to the record's timeline". Salesforce, Microsoft Dynamics 365 and Oracle Sales use the same CRM Sync; Salesforce's Starter Suite costs $25 per user a month on its pricing page.

Price (checked October 2026): HubSpot's CRM is free for 2 users, but the integration needs "an assigned Sales Hub Professional or Enterprise seat", listed at $90 to $100 per seat a month on the pricing page plus $1,500 onboarding, and a Sales Navigator Advanced Plus seat, priced on request.

Limits: your plain LinkedIn messages stay in LinkedIn. Pick it for the CRM, not for LinkedIn.

7. Salesflare

Best for: founders who hate data entry and sell mostly by email.

A small business CRM that fills itself from your emails, signatures, meetings and calls. Its LinkedIn page promises to "create contacts and accounts for LinkedIn profiles, without needing to switch tabs" from a sidebar, then find their email.

Price (checked October 2026): Growth is $39 a month or $29 billed yearly on the pricing page, with a 30-day trial and no card.

Limits: nothing says it syncs your LinkedIn conversations.

8. Surfe

Best for: reps who live in Salesforce, HubSpot, Pipedrive or Copper and add LinkedIn profiles in one click.

A Chrome extension, not a CRM: it adds the profile you are viewing to your CRM as a contact, lead or deal, finds emails with credits, and syncs both ways.

Price (checked October 2026): on the pricing page, the free plan adds 1 contact a day; Essential is $49 a month or $39 billed yearly, and the CRM connector is a separate $29 a month.

Limits: it adds people, not conversations.

A LinkedIn inbox run like a CRM, step by step

The screenshots come from a demo workspace: Harborline and every person in it are fictional. Harborline sells employee onboarding software to HR leaders at UK companies of 51 to 500 people. Its cofounder, Ellie Sutton, writes to HR leaders who viewed her profile, a signal worth acting on the same week (signal windows are in my guide to identify buying signals).

Step 1: Sort the replies by what they need

Three tabs split the inbox by what you owe: Unread, Need reply (you read it and have not answered) and Not answered (you wrote last). On the left, Contacted, Interested, Drafts and your labels. With several LinkedIn accounts, a row of avatars switches between them, each with its unread count.

The Sendable inbox for Harborline: All, Contacted, Interested and Drafts, four colored labels (Demo booked, Pricing asked, Follow up, Later), the Unread, Need reply and Not answered tabs, and conversations with their labels and Interested badges

Step 2: Label, snooze and draft from the keyboard

One label per conversation acts as its stage: Demo booked, Pricing asked, Follow up, Later. Snooze takes a date in plain words ("next friday", "2 days"). The draft is saved on the conversation and shared with the team, and Auto Interested has a model flag replies that show interest; it never removes the flag.

A conversation with Daniel Reyes labeled Pricing asked: Ellie's opening question, Daniel's reply asking about pricing for 180 people, and a saved draft that asks about next year's hiring before sending a figure

Key Action
J and K Next and previous conversation
E, I, S, U, L Archive, Interested, Snooze, Mark as unread, Label
G, then A, C, I, D, E or S Go to All, Contacted, Interested, Drafts, Archived or Snoozed
G, then 1 to 9 Go to a label
Cmd or Ctrl + Enter Send

Step 3: Open the person, not just the thread

A click on the name opens the lead sheet: fields, team notes and your own fields on the left; on the right, a status, the signal that found the person with the reason they matched, their campaigns and every conversation. Statuses move on their own: a campaign step makes a lead Contacted, a reply Replied, and Interested comes from you or Auto Interested.

The left side of Daniel Reyes's lead sheet: a team note about asking his hiring plan before sending pricing, his company and job title, and a custom Next step field set to Send pricing

The right side of the same lead sheet: status Replied, the signal HR leaders who viewed my profile with the reason he matched, the completed campaign, and his conversation labeled Pricing asked

Step 4: Work the list

The Leads page filters by signal, campaign, status or any field, lets you add fields (text, number, date, boolean, URL, phone, select) and edit them in the table, and exports to CSV.

The Harborline leads filtered on the profile viewers signal, with Full name, Company, Status (Contacted, Interested, Replied) and a custom Next step field such as Send pricing, Demo Thursday 2pm or Write again in January

Get started

Start with a 7-day free trial

Get Started

Step 5: Hand the deal to your CRM

When a conversation becomes a deal, it belongs in a CRM. Sendable syncs to Attio for every workspace and to HubSpot as a beta: each lead becomes a person or contact with its company, every LinkedIn message and campaign step lands on its timeline, and Sendable fields carry the status, labels, campaigns and signals. It never overwrites a value your team changed in the CRM (Attio guide). How the campaign found these people is in my auto prospecting walkthrough.

Is a LinkedIn CRM safe for your LinkedIn account?

It depends on how the tool reaches LinkedIn, and no tool can promise your account is safe. LinkedIn's page on prohibited software says "we don't permit the use of any third party software, including "crawlers", bots, browser plug-ins, or browser extensions that scrape, modify the appearance of, or automate activity on LinkedIn's website", and that members who use them "risk having their accounts restricted or shut down".

Sales Navigator CRM Sync is LinkedIn's own program. Extensions (folkX, Surfe, Salesflare's sidebar) run inside your LinkedIn session. Breakcold, Kondo and Sendable read and send through your account; Kondo stresses it never automates sending. Every automation tool carries a risk of restriction, Sendable included, and invitations are where it shows: LinkedIn lists invitations "ignored, left pending, or marked as spam" among the reasons it restricts an account (LinkedIn Help). Keep daily volumes low and withdraw invitations nobody accepts.

How to choose a LinkedIn CRM

  • One founder, a few conversations a week: LinkedIn's inbox, Sales Navigator notes and a spreadsheet.
  • Conversations start from outreach, on several accounts: Sendable, with the deals in Attio or HubSpot. We-Connect, Aimfox and Botdog also gather replies in one inbox, compared with six other LinkedIn outreach tools.
  • A better LinkedIn inbox on top of your CRM: Kondo.
  • LinkedIn is your whole sales motion: Breakcold, or LeadDelta if your team's networks are the asset.
  • A light CRM filled as you browse: folk.
  • Mostly email, LinkedIn as a source: Salesflare.
  • Your company runs on HubSpot or Salesforce: keep it, add Sales Navigator Advanced Plus, or Surfe for one-click contacts.

Where Sendable fits

Sendable finds people from LinkedIn signals, checks each one against the customer you describe, sends the sequence you wrote and gives you one inbox for the replies, with a record behind each person. You write the messages and answer the replies. It is LinkedIn only: no email, no website visitor identification, no deals or forecasting, no promise of replies. If you only want a better inbox, Kondo is the cheaper fit; for a full CRM, pair Sendable with Attio or HubSpot.

FAQ

Can I export my LinkedIn connections into a CRM?

Yes, as a file. In LinkedIn, open Settings & Privacy, then Data privacy, then Get a copy of your data, and request the archive with connections; LinkedIn emails you a link (LinkedIn Help). Emails appear only for connections who allow it, and only 1st-degree connections export. Import the CSV into your CRM.

Is there a free LinkedIn CRM?

Not among the tools that sync your LinkedIn messages. HubSpot's CRM is free for 2 users, but its Sales Navigator integration needs a paid Professional seat; Surfe's free plan adds 1 LinkedIn contact a day to your CRM. Otherwise test first: Breakcold offers 14 days, LeadDelta 7, folk two weeks, Salesflare 30, and Kondo a 14-day refund.

Thomas Bonfils

Written by

Cofounder, Sendable

Thomas Bonfils is the cofounder of Sendable, the LinkedIn prospecting tool that turns buying signals into conversations. He builds it and writes its guides.

Keep reading

All resources